Q: WHAT'S THE PROCESSING TIME? 

A: Custom orders and made-to-order items get released within 15 business days from the order date (some exceptions apply).

Ready-made items are exactly what they sound and ship within 1-3 business days from the order date.

Delivery time depends on a shipping method you choose.

Q:  WHERE DO YOU SHIP?

A: We ship worldwide. 

Q: I LIVE OUTSIDE OF THE USA, WILL I BE CHARGED CUSTOM DUTY FEES?

A: Most likely. Every country has different regulations on how they handle imported goods. We do not pre-pay or cover any import fees. If you're from outside of the US please find out what custom duty fees you'll have to pay prior to placing your order.

Q: WHAT ARE YOUR SURFACES MADE OF AND HOW HEAVY ARE THEY?

A: The base of each surface is laminated plywood.

We use 1/2" thick plywood for most of our boards to provide much-valued mobility and storage space. 

The finishes are made of different combos of plaster, paint, and concrete. 

Q: HOW DURBLE ARE YOUR SURFACES AND WHAT CAN DAMAGE THEM?

A: We constantly work on improving the durability of our surfaces, sometimes it varies depending on the type of finish. Please read this care info to learn more about surfaces' durability.

Q: IF I DON'T SEE WHAT I LIKE IN THE SHOP CAN I CUSTOMIZE THE LOOK OF THE SURFACE?

A: Yes! Just fill out this form: